Shipping Policy
Thank you for your interest in IDOL PERFUMES PRIVATE LIMITED ("IDOL", "we", "us", or "our"). This Shipping Policy outlines the shipping methods and timelines for your orders placed on our website www.oudbyidol.com (the "Website" or "Service").
1. Order Processing
We process orders within 2 business days after receiving your payment. You will receive a confirmation email with your tracking information once your order ships.
2. Shipping Methods and Rates
We offer various shipping methods depending on your location and order value. The shipping rates will be calculated at checkout based on your chosen method and order weight.
3. Estimated Delivery Times
Domestic Shipping (India): We offer standard and expedited shipping options for domestic orders. Standard shipping typically takes 5 to 7 business days, while expedited shipping can take 3 to 5 business days.
International Shipping: We also offer international shipping to select countries. International shipping times vary depending on the destination country and chosen shipping method. You can expect international shipments to take anywhere from 15 to 25 business days.
4. Tracking Your Order
You can track your order by clicking on the tracking link provided in your confirmation email.
5. Shipping Restrictions
We may not be able to ship to certain countries or regions due to legal or logistical restrictions. You will be notified if we are unable to ship to your address during checkout.
6. Insurance
We offer shipping insurance for all orders. You can choose to add shipping insurance at checkout for an additional fee. This will help protect your order in case of loss or damage during transit.
7. Undelivered Packages
If your package is returned to us as undelivered, we will contact you to arrange for reshipment. You will be responsible for the cost of reshipping the order.
8. International Shipping Disclaimer
Please be aware that international shipments may be subject to import duties and taxes, which are levied once the shipment reaches your country. These additional charges are the responsibility of the recipient. We recommend contacting your local customs office for more information about these charges.
9. Changes to this Shipping Policy
We may revise this Shipping Policy at any time by updating this page. You are expected to check this page periodically to take notice of any changes. Your continued use of the Website following the posting of revised Shipping Policy means that you accept and agree to the changes.
10. Contact Us
If you have any questions about this Shipping Policy, please contact us at info@oudbyidol.com.
