Refund Policy

Thank you for shopping at IDOL PERFUMES PRIVATE LIMITED ("IDOL", "we", "us", or "our"). We understand that sometimes you may need to return an item. This Return & Refund Policy outlines the process for returning items purchased on our website www.oudbyidol.com (the "Website" or "Service").

1. Returns

We accept returns of unopened, unused, and undamaged items within [Number] days of receipt. To initiate a return, please contact us at info@oudbyidol.com within the return window. We will provide you with instructions on how to return the item.

Please note:

• You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect item shipped).
• We recommend using a tracked shipping service for your return.
• We are not responsible for lost or damaged return packages.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will issue a full refund to your original payment method within 7 business days.

3. Non-Returnable Items

The following items are non-returnable:

• Opened or used items
• Damaged items (unless the damage is due to our error)
• Items on sale or clearance

4. Exchanges

We do not offer exchanges at this time. If you would like to exchange an item, you will need to return the unwanted item and place a new order for the desired item.

5. Changes to this Return & Refund Policy

We may revise this Return & Refund Policy at any time by updating this page. You are expected to check this page periodically to take notice of any changes. Your continued use of the Website following the posting of revised Return & Refund Policy means that you accept and agree to the changes.

6. Contact Us

If you have any questions about this Return & Refund Policy, please contact us at info@oudbyidol.com.